In the rare event that you encounter an Duplicate ID Error as per the below warning. Don't panic it just means that the internal indexes within the Import Table require re-indexing.

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This is a simple process, all you need to do is do the following

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1. Ensure all users are out of the software (so only one user remains, i.e. you)

2. From the ‘Main Menu’ go to ‘Setup’

3. Select ‘System’ (far right-hand side)

4. Select ‘Fix Import Data’ and select